Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

Your order may be shipped and delivered by KOS, by other courier companies, or by the seller or the seller's agents, depending on whether the item was sold by JaoMall or a third-party seller and on the delivery method chosen by a third-party seller. You may be called prior to or on the same day as delivery to see if you are available to receive your order.

How Long Will It Take To Get My Package?

JaoMall delivers products to customers all over Tanzania. Dar es salaam 1-2,Other regions 3-7 days.

PAYMENT

What Payment Methods Are Accepted?

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Is Buying On-Line Safe?

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Order & Retunrs

How do I place an Order?

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How Can I Cancel Or Change My Order?

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Do I need an account to place an order?

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How Do I Track My Order?

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How Can I Return a Product?

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